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I tried pretty hard to make sure bzip2 is bug free, both by design and by testing. Hopefully you'll never need to read this section for real.
Nevertheless, if bzip2 dies with a segmentation fault, a bus error or an internal assertion failure, it will ask you to email me a bug report. Experience from years of feedback of bzip2 users indicates that almost all these problems can be traced to either compiler bugs or hardware problems.
If you've incorporated libbzip2 into your own program and are getting problems, please, please, please, check that the parameters you are passing in calls to the library, are correct, and in accordance with what the documentation says is allowable. I have tried to make the library robust against such problems, but I'm sure I haven't succeeded.
Finally, if the above comments don't help, you'll have to send me a bug report. Now, it's just amazing how many people will send me a bug report saying something like:
bzip2 crashed with segmentation fault on my machine
and absolutely nothing else. Needless to say, a such a report is totally, utterly, completely and comprehensively 100% useless; a waste of your time, my time, and net bandwidth. With no details at all, there's no way I can possibly begin to figure out what the problem is.
The rules of the game are: facts, facts, facts. Don't omit them because "oh, they won't be relevant". At the bare minimum:
Machine type. Operating system version. Exact version of bzip2 (do bzip2 -V). Exact version of the compiler used. Flags passed to the compiler.
However, the most important single thing that will help me is the file that you were trying to compress or decompress at the time the problem happened. Without that, my ability to do anything more than speculate about the cause, is limited.
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